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Author Topic: Getting forbidden error on homepage.  (Read 798 times)

Charlotte

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Getting forbidden error on homepage.
« on: July 20, 2015, 10:49:09 AM »
Hello guys!

I am suffering from an annoying issue related to my computer that each time when I try to access my homepage I am getting 403/forbidden error message.

I have no idea about this issue but want to resolve this problem as soonas possible because this hitch irritates me too much.

I have tried enumerated steps in order to fix this issue but not got success. Therefore, if anyone knows effective solution then please let me know.

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Getting forbidden error on homepage.
« on: July 20, 2015, 10:49:09 AM »

Addison

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Re: Getting forbidden error on homepage.
« Reply #1 on: July 24, 2015, 06:33:48 AM »
How To Fix the 403 Forbidden Error

Check for URL errors and make sure you're specifying an actual web page file name and extension, not just a directory. Most websites are configured to disallow directory browsing so a 403 Forbidden message when trying to display a folder instead of a specific page is normal and expected.

Important: This is, by far, the most common reason for a web site to return the 403 Forbidden error. Be sure you fully explore this possibility before investing time in the troubleshooting below.

Tip: If you operate the website in question, and you want to prevent 403 errors in these cases, enable directory browsing in your web server software.
 
Clear your browser's cache. Issues with a cached version of the page you're viewing could be causing 403 Forbidden issues.
 
Log in to the website, assuming it's possible and appropriate to do so. A 403 Forbidden message could mean that you need additional access before you can view the page.

Typically, a website produces a 401 Unauthorized error when special permission is required but sometimes a 403 Forbidden is used instead.
 
Clear your browser's cookies, especially if you typically log in to this website and logging in again (the last step) didn't work.

Note: While we're talking about cookies, be sure you have them enabled in your browser, or at least for this website, if you do actually log in to access this page. The 403 Forbidden error in particular indicates that cookies may be involved in obtaining proper access.
 
Contact the website directly. It's possible that the 403 Forbidden error is a mistake, everyone else is seeing it too, and the website isn't yet aware of the problem.

See my Website Contact Information list for contact information for lots of popular websites. Most sites have support-based accounts on social networking sites, making it really easy to get a hold of them. Some even have support email addresses and telephone numbers.

Contact your ISP if your still getting the 403 error, especially if you're pretty sure that the website in question is working for others right now.

It's possible that your public IP address, or your entire Internet Service Provider, has been blacklisted, a situation that could produce a 403 Forbidden error, usually on all pages on one or more sites.

Tip: See my How To Talk To Tech Support for some help on communicating this issue to your ISP.
 
Come back later. Once you've verified that the page you're accessing is the correct one and that the HTTP 403 error is being seen by more than just you, just revisit the page on a regular basis until the problem is fixed.

Technical Questions & Answers

Re: Getting forbidden error on homepage.
« Reply #1 on: July 24, 2015, 06:33:48 AM »

 

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