Author Topic: My Acer P246-M-524A Laptop is not Detecting USB Drive.  (Read 986 times)

Harvey

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My Acer P246-M-524A Laptop is not Detecting USB Drive.
« on: November 20, 2015, 06:46:52 AM »
Hey Guys!

I am using Acer Travel Mate P246-M-524A Laptop from past two months but from a few days the laptop is not detecting anything connected to USB port.

Sometimes it detects the USB device for very less time and suddenly without any notification it lost the connectivity which is so irritating.

It’s a too critical issue for me and wants to fix this issue as early as possible but didn’t have enough knowledge to do so. Does anyone have a solution?

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My Acer P246-M-524A Laptop is not Detecting USB Drive.
« on: November 20, 2015, 06:46:52 AM »

Charlotte

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Re: My Acer P246-M-524A Laptop is not Detecting USB Drive.
« Reply #1 on: November 23, 2015, 05:02:28 AM »
Hello Dear!

It’s a very critical issue you are facing. Fortunately I have some steps to resolve this issue but you have to perform all steps with perfection:

•   Open Run (Windows logo + R) and type in the box “devmgmt.msc” and click on OK.
•   Now expand Universal Serial Bus controllers.
•   Now attach your device which is not recognized.
•   You will watch an Unknown USB device (Port reset failed) with yellow sign in Universal Serial Bus controllers.
•   Right click on it and tap Uninstall to remove them.
•   After that restart your computer and re-install the USB drivers again.
•   If not working then uninstall entire devices under Universal Serial Bus Controllers one by one and re-install.

Also you can visit the website to know more information:

wiknix.com/usb-device-not-recognized

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Re: My Acer P246-M-524A Laptop is not Detecting USB Drive.
« Reply #1 on: November 23, 2015, 05:02:28 AM »